Growing regulatory demands and a heightened focus on transparency pose very specific challenges to the technology systems and capabilities of many insurers. But these systems can be adapted not only to cope but to turn the process of compliance into a competitive advantage

Technology and retail giants are threatening to shake up the insurance sector, but their methods offer opportunities as well as challenges

Corporates are grappling with the heightened regulatory risks and the digital demands of the Facebook generation, while continuing to meet the service and communications needs of an ageing customer-base