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Claims Management

Set Alert for Insurance Day Regulars :: Claims Management

'Legal complexities of hurricane claims will drive up loss costs'

Dealing with the consecutive losses of this year’s hurricanes brings potential for coverage disputes, for which the litigation costs should not be underestimated
North America Hurricane Season

'Increased value policies may not always work as the market expects'

The case of Involnert Management v Aprilgrange could have seen the insured recover on increased value section of construction total loss claims despite recovering nothing under hull and machinery section
Legal focus Claims Management

Five lessons for the insurance industry from Harvey and Irma

Harvey and Irma have exposed the urgent need for a better understanding of flood risk in the US

Losses Hurricane Season

Swiss Re's Jim George: Setting the claims department free

Jim George, global head of claims at Swiss Re Corporate Solutions, is using new technology to reduce the administrative burden on claims officials and improve the exchange of information with policyholders 

Claims Management Swiss Re

The Enterprise Act and the expansion of the duty of fair presentation

When an insured has a particular vulnerability that makes it more likely to make a claim for late payment of damages, does it have a duty to inform its insurer of this?
Legal focus Claims Management

Regaining public trust through a holistic claims experience

Failure at any point of the claims settlement process reflects on the sector as a whole, irrespective of whether it is the insurer, broker, loss adjuster or claims management company that is to blame

Lloyds Claims Management
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Latest From Viewpoint

Comment: A record-breaking season – and it is not over yet

The 2017 Atlantic hurricane season will change the way risk is perceived in the Caribbean and US
North America Hurricane Season

'PPL is responding to the market's needs and could have a fundamental impact on London's culture'

If the days of the follow-market are now destined to be sitting at a screen, that may be no bad thing and could help to modernise the market even further 
London Lloyds

Comment: Irma could be transformative event for sector

On its current path, Irma would have a record-breaking industry impact
United States Hurricane Season

'We need to get on the front foot when it comes to climate risk disclosure'

Insurers and brokers are in a prime position to advise clients on climate disclosure risks
Resilience Viewpoint

Creating a better world in which to do business

Companies in the insurance sector should support local communities in the markets in which they are active through projects that are consistent with their corporate culture
International Asia Pacific

Novae must maintain agility to capitalise on Axis scale

'Agility and focus' have got Novae this far. Retaining this agility as part of Axis will be critical to its future success
Viewpoint Novae
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