Claims Management
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Surge in pirate activity increases Covid-19 challenge for marine market
Insurers fear pirates in the Gulf of Guinea will attempt to board tankers used as offshore storage facilities
Focus: The industry must do more to understand climate change
The re/insurance sector must act now to improve its ability to understand the impact of climate change on hurricane trends. It cannot afford to wait for the fog to clear
Insurers wrestle with reputation challenge of Covid-19
Senior management must raise its communication game if it is to avoid long-term damage to the sector’s image
Focus: Vigilance is as important as technology in fighting property fraud
Insurers must remain vigilant both at the claims and the underwriting stages as fraud continue to rise, despite the technologies and other measures in place
US motor loss severity likely to rise despite pandemic’s impact on claims frequency
Aggressive rate actions have improved US motor insurers’ bottom lines, but regulatory action resulting from Covid-19 could affect renewals, policy cancellations and forced coverage
Legal Focus: UK’s collective proceedings orders tested in Supreme Court
Decision will have far-reaching consequences for insurers
Latest From Viewpoint
Viewpoint: Club correspondents on the frontline as PI sector steers way through pandemic
Correspondent networks have been essential to the ability of P&I Clubs to maintain service levels despite the significant restrictions imposed on the maritime industry as result of the pandemic
Viewpoint: The industry must better explain what it has promised if is to retain trust during the pandemic
The Covid-19 pandemic could be the biggest insured loss ever. Yet we face mounting criticism of our industry’s response. If we are to retain trust in our sector, we must explain that we are not in the habit of making promises we cannot keep
Viewpoint: Insurance business continuity is the key to survival in uncertain times
New digital workflows and service delivery systems must have the resilience to deal with the threats and to accommodate the stresses and strains of transactional activity under lockdown
Viewpoint: Covid-19 could radically transform the commercial property market
There is an urgent need for enterprise-wide strategic analysis of the impact of perils, including pandemics, cyber and climate change, on the commercial property market
Viewpoint: Mental health is an issue for the London market
Companies must help their staff cope with the pressures induced by market consolidation, modernisation efforts and the challenges of adapting to life under Covid-19
Viewpoint: Knowledge sharing will be central to forging relationships in a digital market
The April 1 renewals, which was the first time in the history of the market that business was renewed without physical interaction, underlined the importance of finding new ways to share exposure and transaction data with counterparties
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