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Welcome to your Support page, where you find tips and tools to help you getting started and getting the most out of your products and subscription.

Check the Training Calendar to sign up for free online training events with our Customer Success team
View/Download our User Guide with hints and tips on access, navigation, personalization, content and much more
View/Download our FAQs to answer any questions you might have
Use the contact details and form provided below to get in touch should you have any question or need help.
Finally, leave your « Feedback » on our service and products, it is very important and valuable to us.


Customer Success Team

EMEA Helpdesk: +44 (0)20 8052 0560 | Opening hours 9am-5pm GMT
APAC Helpdesk:  +65 69733570  | Opening hours 9am-6pm SGT (GMT+8)
USA Helpdesk:  +1 212 6003460 
Toll Free: +1 (0)800 549 8227

If you would like to contact the team out of office hours, please fill in the general enquiry form on the right and we'll get back to you as soon as possible.