The requirements of the Insurance Act and Enterprise Act have put the management of conduct risks at the heart of the insurance process for managing general agents

A 'Brexit' will have consequences for the UK delegated authority sector and MGAs

Increased participation by MGAs in the claims process will depend on improving the clarity of their role in the distribution chain

While regulation needs to differentiate properly between brokers and underwriting agents, it also needs to be transparent and highlight the merits of both to customers