There a risk that artificial intelligence and machine learning could create unfairness and even undermine the risk-pooling model of insurance. Insurers need to be especially sensitive to ensure they develop and use these technologies ethically and manage their customers’ data with watertight controls

Competition for large risk-managed property accounts is now more intense than for any other non-marine class but corporate risks managers should not to overlook the benefits of long-term, sustainable relationships

Challenging market conditions are prompting new degrees of flexibility and innovation from insurers and brokers.