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Side by side: taking a dual approach to technology development

Innovative ways of working attract initial attention for their novelty, but they succeed or fail on their utility. Technologists positively downplay the gee-whiz factor these days, rightly focusing on the benefits of new developments. But there tends to be less stress on one big reality of all technological change: since truly radical breaks with the past are vanishingly rare, innovations have to work alongside what’s already in place.

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