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Losses International

Learning from customer complaints

  • Analysis

Mutuals have been able to deliver a positive experience to their members through the way they have handled complaints and large losses

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This copy is for your personal, non-commercial use. For high-quality copies or electronic reprints for distribution to colleagues or customers, please call UK support +44 (0)20 3377 3996 / APAC support at +65 6508 2430

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